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- All products will be dispatched the same day as receiving cleared payment if completed by 2pm AEST. Alternatively, products will be dispatched the next business day.
- For purchases made on Public holidays and Weekends, your products will be dispatched on the next business day.
- As a customer you have the responsibility to provide us with a correct shipping address along with any additional requirements during checkout.
- It is highly recommended that you use a physical address and NOT a PO box during checkout due to the weight and dimensions of the products.
- A re-delivery fee will be payable by the customer for undeliverable/returned products due to an incorrect address being supplied or unsuccessful delivery attempts.
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
- Superior Vision Australia is not liable for any products damaged or missing during shipping. If you would like postage insurance, please select this option during checkout.
- All orders will be shipped with Australia Post, unless specified otherwise.